PRIVACY POLICY

Last Revision: 12 July 2023

Who we are

We are Destination, a DMC, tour operator, travel agency, event management, travel industry consulting and hotel management firm, established and operational in Istanbul / Turkey.

Our website address is:
https://www.destination.com.tr/.

Please make sure that the address bar has a solid lock icon, confirming that the connection to the website is encrypted through SSL, such as the following:

Cookies

When you make a booking through our website or register for an account, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you visit our website. These cookies will last for one year.

If you visit our Account page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We do not store or process financial information on this website in any manner. All payments processed are done off-site, either through the plug-in of a dedicated payment processing platform, or offline methods.

As per the law in Turkey, upon check-in, guest information is shared with the Ministry of Interior through their secure online system. This data is independent of what is collected through this website.


How long we retain your data

For users that register on our website (users register automatically when initiating a booking), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data

All the rights you have over your data are outlined in the section Clarification Text on the Protection of Personal Data.


Where we send your data

Visitor messages through our message forms may be checked through an automated spam detection service.

We use Google’s reCAPTCHA service that runs in the background during your sessions on this website, which determines if you are a human or robot based on your action patterns. For more information regarding the privacy policy of reCAPTCHA, please refer to Google’s Privacy Policy.

All messages sent through our website are only sent to internal administrative units of Destination.


Cache Usage

This site utilizes caching in order to facilitate a faster response time and better user experience.

Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor.

Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see here for more details.

CLARIFICATION TEXT ON THE PROTECTION OF PERSONAL DATA

Last Revision: 12 July 2023

Pursuant to the Turkish Protection of Personal Data Law no. 6698 (“PPDL”) and the European Union’s General Data Protection Regulation (“GDPR”), Destination Turizm AS (“Destination”), (hereinafter shall be referred to as “Agency”) duly incorporated as per the legislation of the Republic of Turkey, shall be able to process your personal data within the scope stated below:

a) Purposes of Processing Your Personal Data

Your personal data and especially special categories of personal data (including but not limited to your nationality, photograph, passport and CCTV audio visual footage in public spaces within the premises of the Agency) collected through your use of any of our forms on our webiste, through booking from our website, or during your stay/visit shall be processed in compliance with the GDPR and the processing conditions stated in Article 5 and Article 6 paragraph 2 of the PPDL. Your personal data collected by any of these activities shall be processed for the purposes of conducting the necessary operational activities relating to carrying out necessary works for your accommodation, advertisement and promotions executed by Agency and other relevant activities regarding these purposes.

b) To Whom and For What Purposes Processed Personal Data Can Be Transferred

Your collected personal data can be transferred to legally authorized agencies, Agency’s local/international business partners and/or group companies within the framework of the conditions and purposes for processing personal data outlined in Article 8 and Article 9 of the PPDL and in compliance with the GDPR in order for Agency to fulfill its legal obligations and for you to take advantage of Agency’s services and products.

c) Method for Collecting Personal Data and Legal Basis Thereto

Your personal data will be processed and acquired in any verbal, written or electronic format within the framework of the law in line with the purposes outlined above in paragraphs (a) and (b) of this text and stored in a database locally and/or abroad in compliance with the GDPR and the conditions stated in Article 6 paragraph 2 of the PPDL as it is “necessary for the legitimate interests of” Agency, without harming your fundamental rights and freedoms (as stated in Article 5 of the PPDL).

d) Personal Data Subject Rights Specified in Article 11 of the PPDL

Personal data subjects have the right to

  • Find out whether or not personal data has been processed,
  • Request information about the processing of personal data if it has occurred,
  • Find out the purpose of processing the personal data and whether or not it was processed for this purpose,
  • Know third parties to whom personal data was transferred either domestically or abroad,
  • Request that personal data processed incorrectly or incompletely be corrected and request that third parties to whom the transaction in correction was made are informed,
  • Request that personal data be erased or destroyed if the reasons that required processing no longer apply in spite of the fact that it was processed in accordance with the provisions of the PPDL or other applicable legislation, and request that third parties to whom personal data was transferred as part of this process be informed,
  • Object to any unfavourable consequences arising from the analysis of processed data via exclusively automatic systems,
  • Request remedy of damages if they incur losses due to the unlawful processing of personal data.

As a personal data subject, requests you make in connection with your rights may be sent to the Agency by filling out the contact forms on our website. Your requests shall be answered by Agency within 30 days at the latest following its receipt. However, if a charge is specified by the Personal Data Protection Board, the cost on the fee schedule specified shall be collected by Agency and/or Agency may ask for additional information to reach a conclusion about your request.

OPEN CONSENT DECLARATION FOR THE USE OF PERSONAL DATA

Last Revision: 12 July 2023

I am contacting through the contact form present on your website.

As per the “Information Text Law on Protection of Personal Data No. 6698” prepared by Destination Turizm AS, I have been informed on how my personal data collected through this website is going to be used, how it is going to be processed, to whom and why this data may be relayed, the method on the collection of the personal data, the legal ground on which the personal data is collected and my other rights on the personal data as per the Law’s 11th clause.  

As the person who has filled out the contact form with my name, last name phone number and email address, I give my open consent, with my free will and without any pressure, for my personal data to be recorded in your company’s data recording systems for the purposes of your company, to be classified in these systems and stored for a period stipulated by the legislation and to be appreciated by your institution, to be shared with the SMS and mailing companies that serve for the purpose of carrying out the necessary communication activities, and with the company that wrote the customer relations software where your records are stored, for the purposes of

  • being contacted through phone or email for the betterment of and being informed about your products and services,
  • being informed about your products and services through advertisements, mailing and similar promotional activities,
  • being sent newsletters regarding campaigns on our products and services.

I accept and declare that I have the right to obtain information from your company, which is the data controller, regarding the processing of my personal data, to learn whether the data is processed in accordance with the above purposes, to request correction in case of incomplete / incorrect processing, to update the data, to request the complete or partial deletion of data contrary to morality and for the right to withdraw, in whole or in part, the consent I have given regarding my data in case of its use outside of the above mentioned purposes.

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Destination Turizm AS

Cumhuriyet Cad. No. 157/4 Harbiye 34373 Sisli – İstanbul / TR  •  Tel: +90 (212) 241 32 01

TURSAB No: 1707  •  TAX No: Sisli 2930123340